 Zap5 Networks takes forum administration seriously, after-all it is our area of focus. We will explain our definition of what forum moderation really means so you know exactly what will be covered by our services
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Our Forum Moderation Includes: |
Capability (what) |
Method (how) |
Forum Software
Ensure forum software is fully up to date at all times. |
Upgrade Report |
Permissions
Ensure permission requests are completed within adequate time frames. |
Staff Feedback |
Spam Monitoring
Ensure that forums posts do not contain spam, dangerous links, obscene language, attacks on the company or it's staff; as well as the removal of such posts within adequate time frames. |
Staff Feedback |
Monitoring / Behavior Monitoring
Ensuring forum posts are monitored on a regular basis for behavior and questions directed at the admin or upper management; as well as responding when required. Punishing users that do not keep to the forum rules, this includes enforcing the rules.
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Infraction Logs |
Reporting
Reporting back on activity, posts and member count, staff response quality, and various other statistics of the forums. |
Monthly Report |
Improvement
Suggesting ideas on how to improve the forums and user experience as much as possible.
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On going / Monthly Report |
Training
Mentoring/Training your current forum staff in better forum moderation. |
Staff Feedback |
Community Development
Foster a sense of community among forum members and regularly take part in conversation with members. Build strong relationships with staff members and other forum members when possible. |
Forum Growth Figures |
Various
Other various duties as required. |
N/A |
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Pre-Made Forum Moderation Packages |
 Level 1:
Includes basic moderation duties and focuses more on trying to increase forum growth internally.
Must have no more than 750 registered members for this plan.$43.95 / mth
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Level 2:
Full loaded moderation duties. More suitable for forums that want to continue stable forum growth. Must have no more than 3,500 registered members for this plan.
$112.95 / mth
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Need a custom quote or have questions? Contact us! We would love to hear from you!
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